In this line of work, you get a front-row seat to people’s lives. You walk into homes on the hottest days of summer and the coldest nights of winter. You see families doing their best, seniors trying to stay independent, and neighbors who have spent their lives giving more than they’ve taken. Over the years, that has shaped how we operate at Perfect Star Heating, Cooling & Electrical.
Giving back isn’t something we schedule once and move on from. It’s part of how we define service. Every day, our team shows up across the East Bay to restore comfort when systems fail, respond to emergencies, and help people stay safe in their homes. Once a year, we’re able to take that commitment a step further through our participation in the Lennox Feel The Love Program—a national initiative that provides free HVAC systems to veterans, first responders, and community heroes.
In October 2025, that opportunity brought us to the Concord home of U.S. Army veteran Marco Nunez.
Marco is a decorated combat veteran who continues to serve others long after returning home. He spends his time helping unhoused neighbors and seniors, and he openly shares his experience with PTSD to support people facing similar challenges. Despite a lifetime of service, Marco and his family had lived without central heating or air conditioning for more than 20 years.
When we arrived that morning, it was clear this job was about more than installing
equipment. Lennox provided the system, and our team handled the installation and ongoing maintenance—but what mattered most was what it represented. For years, Marco had put others first. That day, the focus was finally on him and his family.
I’ve said this many times, and I believe it deeply: comfort isn’t just about temperature. It’s about dignity, safety, and peace of mind. Marco represents the quiet strength we see throughout our communities—people who don’t ask for help, even when they deserve it. Being able to serve someone like him is something our entire team takes seriously.
Marco’s installation wasn’t a one-off. Each year, we carefully review local nominations and choose someone in our
community to support. In previous years, that has included organizations like Hope House in Brentwood, a nonprofit that provides food distribution and essential services to families in need. The recipients change, but the intention stays the same: give back locally, thoughtfully, and with heart.
Since 2009, the Lennox Feel The Love Program has donated more than 2,700 HVAC systems nationwide. For us, participating aligns naturally with how we already operate—serving the same communities we live and work in, not just once a year, but every day.
